TroubleshootingCannot Connect to Dashboard
Troubleshooting

Cannot Connect to Heldan Dashboard

Fix connection issues with the Heldan dashboard.

Symptoms

  • Dashboard page won't load
  • Error: "Unable to connect"

Quick Fix

Check your internet connection

Confirm you have internet access. Try opening another website.

Clear browser cache

Go to your browser settings and clear cache/cookies, then reload Heldan.

Whitelist Heldan service URLs

Ensure https://heldan.bifroster.com is not blocked by firewall or VPN.